Contact ALDImobile
We're here to help. You can call, send an email via our form, make a complaint, or visit the knowledge base.
Give us a call
We're open Monday to Sunday: 8am - 9pm (AEDT)
- Call us on 1300 989 000 (charges may apply).
- Dial 2534 (ALDI) from your ALDImobile service, it's free.
Other numbers
- Calls outside Australia: Dial +61 3 9223 5590. Charges apply.
- Need a translator? Dial 131 450 and ask to connect with us.
- National Relay Service: Speak and Listen: 1300 555 727, TTY: 133 677, SMS Relay: 0423 677 767
Send an email
Complete our contact form to send an email. For time-sensitive matters please call.
If your device stopped working between 28 October - 3 November 2024 it might be impacted by 3G shutdown, so head to our dedicated page for information first.
Due to a high volume of enquiries, it may take us longer to get back to you. If you have an urgent enquiry, please contact us on 1300 989 000.
Make a complaint
If you have an issue that hasn't been resolved or you'd like to raise a complaint, you can call us or submit a contact form. Alternatively you can review our complaints policy for detailed information.
Visit the knowledge base
Get instant answers on general advice, how-to's and trouble shooting from the FAQ.